1. SYSTEM REQUIREMENTS

The Windows Client supports Windows 98/XP, Windows 2000, Windows Server 2003, and Windows NT 4.0.

The Netscape Plug-in for Windows supports Windows 98/XP, Windows 2000, Windows Server 2003, and Windows NT 4.0 with Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later. 

The Netscape Plug-in for Linux supports but is not limited to the following distributions: Red Hat Linux 7.3, 8, and 9; Red Hat Enterprise Linux WS 3; Mandrake 10; Xandros 2; and Turbolinux 10 with Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later.

The Microsoft ActiveX Control supports Windows 98/XP, Windows 2000, Windows Server 2003, and Windows NT 4.0 with Internet Explorer 6.0.

The Java Client supports the following platforms: 
   •  Windows 98/XP, Windows 2000, Windows Server 2003, Windows NT 4.0 with Internet Explorer 6.0, Netscape Navigator 7.2, and Mozilla Firefox 1.5 or later.
   •  Red Hat Linux 7.3, 8, and 9; Red Hat Enterprise Linux WS 3; Mandrakelinux 10; Xandros Desktop 2; and Turbolinux Desktop 10 with Netscape Navigator 7.2 and Mozilla Firefox 1.5 or later. 

The Linux Client supports but is not limited to the following Linux distributions: Red Hat Linux 7.3, 8, and 9; Red Hat Enterprise Linux WS 3; Mandrakelinux 10; Xandros Desktop 2; and Turbolinux Desktop 10.

The Mac OS X Client supports Mac OS 10.3 and 10.4.

The Browser Plug-in for Mac OS X is available to Mac OS 10.3 and 10.4 users running Apple Safari or Mozilla Firefox 1.5 or later.

Clients must have TCP/IP as a network protocol. 

Back to top

2. RUNNING THE WINDOWS CLIENT

2.1  Installing the Window Client
1.   Start Netscape Navigator or Internet Explorer. 
2.   In the Location box, type http:// followed by the server name and TA Remote logon page. For example, http://server/logon.html.
3.   Select the Windows Client link from the list of TA Remote clients. 
4.   Follow the on-screen instructions which will prompt you to download the Windows client executable. 

With the Windows Client, you can log on to a TA Remote Server from the Start menu or from a Windows shortcut. 

2.2   Running the Windows Client from the Start Menu
1.  Click the Start button on the Windows taskbar. 
2.  Click Programs | TA Remote| TA Remote Client.
3.  Type your server address in the Connection dialog and click Connect. You can create a shortcut to the specified server by selecting the check box on the Connection dialog. Once the shortcut is set up, you will bypass the Connection dialog when connecting to the specified server. 
4.  When the Logon dialog appears, type the following information: 
    • Your network user name in the User name box. 
    • Your network password in the Password box. 

2.3   Running the Windows Client from a Shortcut 
A shortcut named TA Remote Client is created during installation of the Windows Client. This shortcut launches the Program Window. 
1.  Double-click the TA Remote Client icon. 
2.  Type your server address in the Connection dialog and click Connect. If you would like to create a shortcut to the specified server, select the check box. Once the shortcut is set up, you will bypass the Connection dialog when connecting to the specified server. 
3.  When the Logon dialog appears, type the following information: 
    • Your network user name in the User name box. 
    • Your network password in the Password box. 

2.4    Creating TA Remote Shortcuts
Additional shortcuts can be created for launching specific applications, among other options. 
1.  Right-click on the desktop. 
2.  Click New | Shortcut. 
3.  In the Create Shortcut dialog box, browse to the TA Remote Client Executable, e.g., \Program Files\Time America\TA Remote Client\ggw.exe. 
4.  Type a name for the shortcut and click Finish.

2.5    Using Command-line Arguments
For users running the Windows Client, command-line arguments can be used to make the logon process easier. Command-line arguments allow users to directly launch an application, among other options, as described below. 

1.  Right-click on the TA Remote shortcut and click Properties. 
2.  In the Shortcut tab, place your cursor in the Target edit box and append any of the following command-line arguments after the quote ("):   

Example:...\ggw.exe" -h server -u username -p password -c  -ac all -hp 443

• Startup parameters passed on by the -r argument are specific to each application. Please refer to the application's documentation for information about launch parameters.

• Command-line arguments are optional and case-insensitive. Arguments can be appended in any order, with the exception of -r. If -r is used, it must be the last argument on the command-line and it must be used with the -a argument.

• In order to accommodate spaces in user names, passwords, or application display names, quotation marks must be included when using command-line arguments. For example, user name Jim C would be specified as -u "Jim C".

• Uninstall the Windows Client through Add/Remove Programs.

Back to top

3.  RUNNING THE NETSCAPE PLUG-IN 

3.1  Running the Netscape Plug-in for Windows
The Netscape Plug-in for Windows is available to Windows users running Netscape Navigator.

To run the Netscape Plug-in for Windows
1.   Start Netscape Navigator.
2.   In the Location box, type http:// followed by the server name and TA Remote logon page. For example, http://server/logon.html.
3.   Select the Netscape Plug-in link from the list of Windows clients. If you have the choice of running the Plug-in in loose or embedded windows mode, select embedded windows if you would like to run the Program Window inside the browser. Select loose windows if you would like to run the Program Window outside the browser. 
4.   When the Logon dialog appears, type the following information: 
     • Your network user name in the User name box. 
     • Your network password in the Password box. 

3.2  Running the Netscape Plug-in for Linux
The Netscape Plug-in for Linux is available for users of Red Hat Linux running Netscape Navigator. 

To install the Netscape Plug-in for Linux
1.   Start Netscape Navigator.
2.   In the Location box, type http:// followed by the server name and the TA Remote logon file. For example, http://server/logon.html.
3.   Select the appropriate Netscape Plug-in link from the list of Linux clients. This Web page will either prompt you to download the Netscape Plug-in or will launch the Logon dialog automatically.
4.   Install the Plug-in from your home directory with the following command:
     tar zxf ggw-plugin.tgz
 

To run the Netscape Plug-in for Linux 
1.   Start Netscape Navigator.
2.   In the Location box, type http:// followed by the server name and the
TA Remote logon file. For example, http://server/logon.html.
3.   Select the appropriate Netscape Plug-in link from the list of Linux clients.
4.   When the Logon dialog appears, type the following information:
     • Your network user name in the User name box. 
     • Your network password in the Password box. 

To remove the Netscape Plug-in for Linux
1. Launch the Linux console.
2. Remove the Plug-in by typing: 
rm -rf ~/.mozilla/plugins/libnpg.so ~/.mozilla/plugins/libpbr.so > ~/.mozilla/ggw
3. If you plan to reinstall the Netscape Plug-in, we recommend clearing the Netscape browser cache.

Back to top

4.  RUNNING THE MICROSOFT ACTIVEX CONTROL 

The Active X Control is available to Windows users running Internet Explorer.

To run the ActiveX Control
1.   Start Internet Explorer. 
2.   In the Address box, type http:// followed by the server name and TA Remote logon page. For example, http://server/logon.html.
3.   Click the appropriate ActiveX Control link. If you have the choice of running the ActiveX Control in loose or embedded mode, select embedded if you would like to run the Program Window inside the browser. Select loose if you would like to run the Program Window outside the browser.
4.   Trust the digitally signed ActiveX control. 
5.   When the Logon dialog appears, type the following information: 
    • Your network user name in the User name box. 
    • Your network password in the Password box. 

To uninstall the ActiveX Control
1.   Close Internet Explorer.
2.   Locate and delete IEGCtrl Class in Winnt or Windows\Downloaded Program files. 

If you have difficulty reinstalling and running the ActiveX Control, clear the browser cache. To do this, open Internet Explorer and click Tools | Internet Options. Click the General tab and under Temporary Internet Files, click Delete Files. If you are still having difficulty, consult an administrator to check for conflict directories.
  

Back to top 

5.  RUNNING THE JAVA CLIENT 

The Java Client is available to Window and Linux users. Launch TA Remote by browsing to an HTML page containing the TA Remote logon applet.

To run the Java Client
1.  Start Netscape Navigator or Internet Explorer. 
2.  In the Location box, type http:// followed by the server name and the logon file containing the Java applet. For example, http://server/logon.html.
3.  Select either the signed or unsigned Java Client from the list of TA Remote clients. 
4.  When the Logon dialog appears, type the following information: 
    • Your network user name in the User name box. 
    • Your network password in the Password box. 

If you wish to take advantage of the client integration features of TA Remote, and you are not concerned with the Java applet having access to your file system and clipboard, select the signed Java Client. Otherwise, select the unsigned Java Client. This will prevent the applet from accessing your machine's file system, making the clipboard, client printing, and client file access features unavailable.

Back to top

6. RUNNING THE LINUX CLIENT

The Linux Client is a lightweight native X Window System application that delivers excellent performance to Linux desktops. 

6.1  To install the Linux Client
1.   Launch your Web browser.
2.   In the Location box, type http:// followed by the server name and TA Remote logon file. For example, http://server/logon.html. 
3.   Click the Linux Client link.
4.   Save the TA Remote package.
5.   Launch the Linux Console and become root (Super User). 
6.   Install the package using: rpm –Uvh. (For example, rpm –Uvh ggw.rpm) 

6.2   To run the Linux Client
1.   Type ggw. 
2.   Type your server address in the Connection dialog.
3.   When the Logon dialog appears, type the following information: 
     • Your network user name in the User name box. 
     • Your network password in the Password box. 

6.3   Command-Line Arguments
The Linux Client supports the following command-line arguments:  

Example: ggw -h server1 -p - password -ac all -hp 443

• Startup parameters passed on by the -r argument are specific to each application. Please refer to the application's documentation for information about launch parameters.

• Command-line arguments are optional and case-insensitive. Arguments can be appended in any order, with the exception of -r. If -r is used, it must be the last argument on the command-line, and it must be used with the -a argument. 

• In order to accommodate spaces in user names, passwords, application display names, or application arguments, quotation marks must be included when using command-line arguments. For example, the argument -a "Acrobat Reader" would launch Adobe’s Acrobat Reader. Likewise, user name Jim C would be specified as -u "Jim C"

• The Linux Client can be uninstalled by typing rpm -e ggw. 

Back to top

7. RUNNING THE MAC OS X CLIENT 

The Mac OS X Client is a lightweight application that provides seamless integration with the native Mac OS X environment.

7.1  To install the Mac OS X Client
1.   Launch your Web browser.
2.   In the location box, type http:// followed by the server name and the TA Remote logon file. For example, http://server/logon.html.
3.   Click the Mac OS X Client link from the list of clients.
4.   Follow the instructions to download and install TA Remote.dmg.

7.2  To run the Mac OS X Client 
1.   From the menu bar, click Go | Applications.
2.    Double-click ggw to launch TA Remote.
3.   Type the server address in the Connection dialog. 
4.    When the Logon dialog appears, enter the following information:
     • Your network user name in the User name box. 
     • Your network password in the Password box. 


7.3   Command-Line Arguments
The Mac OS X Client supports the following command-line arguments: 

To use command-line arguments with the Mac OS X Client
1.  Open Terminal.
2.  Change to the /Applications/ggw.app/Contents/MacOS/ directory.
3.  Type ./ggw and append command-line arguments. 

Example, ./ggw –h 196.125.101.222 –ac all -nc –hp 443

8. RUNNING THE BROWSER PLUG-IN FOR MAC OS X 

The Browser Plug-in for Mac OS X is available to Mac OS X users running Apple Safari or Mozilla Firefox.

To install the Browser Plug-in for Mac OS X
1.  Start your web browser.
2.  In the Location box, type http:// followed by the server name and the TA Remote logon file. For example, http://server/logon.html.
3.  Select the appropriate Browser Plug-in link from the list of Mac OS X clients. This Web page will either prompt you to download the Plug-in or will launch the Logon dialog automatically.
4.  Install the Plug-in by downloading and running TA Remote.dmg.

To run the Browser Plug-in for Mac OS X
1.  Start your web browser.
2.  In the Location box, type http:// followed by the server name and the TA Remote logon file. For example, http://server/logon.html.
3.  Select the appropriate Browser Plug-in link from the list of Mac OS X clients.
4.  When the Logon dialog appears, type the following information:
     • Your network user name in the User name box. 
     • Your network password in the Password box.  

Installing the native Mac OS X Client with the TA Remote package will also install the Browser Plug-in for Mac OS X. Users simply browse to the logon page containing the Browser Plug-in.

9. GENERAL NOTES

9.1   User name and Password
In the Logon dialog, type your network user name and password, or a user name and password that has been set up for you on the TA Remote Server. See your system administrator for more information. 

9.2   Server Address
In the Connection dialog, type the host name of the TA Remote Server. If your client doesn't recognize Windows host names, you can type the IP Address of the TA Remote Server instead. 

9.3   User Authentication 
The TA Remote Server first tries to authenticate users on the local machine, followed by the local machine's domain, and lastly on trusted domains. You can override this default behavior and specify a specific domain by typing the domain name followed by a backslash and your network user name in the User name box of the Logon dialog. For example, NORTH\johnw.

9.4   Client File Access
TA Remote allows users to access files stored on the client computer and to save files locally. Client drives are designated with a Client prefix. For example, Client A (J:), Client C (K:). To open or save a file locally, select the desired local drive from the drop-down menu of the Open or Save As dialog box. See your system administrator for more information.

9.5   Client Clipboard
TA Remote allows client and server-based applications to exchange information using the clipboard. You can cut and copy information from applications running on your client machine and paste it into applications running on a TA Remote Server, and vice versa. See your system administrator for more information.

9.6   Client Printing
TA Remote provides access to client-side printers for users running all clients except the Pocket PC Client and the unsigned version of the Java Client. Depending on the server configuration, TA Remote will automatically detect your printer information once you have logged on to TA Remote. If the TA Remote Server is not set to automatically configure client printers or is unable to locate your printer driver, you can manually configure a printer driver using the Program Window's Client Printer Wizard. Access the Client Printer Wizard by clicking File | Printers | Configure Client Printer.

9.7   Session Reconnect
Session reconnect allows sessions to be maintained on a TA Remote Server without a client connection. If your connection to the server is lost, intentionally or unintentionally, your session and applications remain running on the TA Remote Server for the length of the time specified by the administrator. Through the Program Window, you can disconnect rather than exit from TA Remote, and you will be able to return to your session in the exact state you left it. To disconnect a session, click File | Disconnect. If the administrator has not enabled the session reconnect feature, the Disconnect option will not appear in the Program Window's File menu.
 

Back to top

© Time America, Inc. 2008. All Rights Reserved.